sege77 Privacy Policy

sege77 ("we," "us," "our") is committed to protecting the privacy and personal data of all individuals who access or use the sege77 online gaming platform ("Platform"), accessible at sege77.club. This Privacy Policy ("Policy") is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 ("DPA 2012"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC") of the Philippines.

This Policy applies to all personal data collected from registered players, Platform visitors, prospective players who initiate but do not complete registration, and any other individuals whose personal data sege77 processes in connection with the operation of the Platform. It covers data collected through the sege77 website, mobile browser sessions, live chat, email correspondence, and any other channel through which you interact with sege77.

Please read this Policy carefully. If you have questions or concerns about how your data is handled, please refer to Section 14 for contact details of our Data Protection Officer.

sege77 collects personal data in several categories, depending on the nature of your interaction with the Platform:

2.1 Registration Data

• Full legal name as it appears on a government-issued ID;
• Date of birth (used for mandatory 21+ age verification);
• Residential address (city, province, postal code);
• Philippine mobile number;
• Email address;
• Username and encrypted password.

2.2 Identity Verification (KYC) Data

• Government-issued photo identification (e.g., PhilSys ID, passport, driver's license, SSS/UMID card);
• Proof of address documents where required;
• Selfie or liveness check images submitted for identity confirmation.

2.3 Financial & Transaction Data

• GCash mobile number or Maya account reference linked to your sege77 account;
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks) for withdrawal purposes;
• Transaction history including deposit amounts, withdrawal requests, bonus credits, and gaming activity records.

2.4 Technical & Usage Data

• IP address and approximate geolocation derived therefrom;
• Device type, operating system, and browser information;
• Session logs, login timestamps, and pages visited;
• Game play history, wagering patterns, and session duration.

2.5 Communications Data

• Support chat transcripts and email correspondence with sege77 staff;
• Responses to surveys, promotions, or feedback requests.

sege77 processes your personal data for the following purposes:

• Account creation and management — to register, verify, and administer your sege77 account;
• Age and identity verification — to confirm compliance with the mandatory 21+ age requirement and PAGCOR KYC obligations;
• Payment processing — to facilitate deposits and withdrawals via GCash, Maya, and Philippine bank transfers;
• Gaming services — to deliver game content, calculate outcomes, and maintain accurate play records;
• Bonus and promotion administration — to credit, track, and verify bonus eligibility and wagering requirements;
• Customer support — to respond to enquiries, resolve disputes, and provide technical assistance;
• Fraud prevention and security — to detect and prevent unauthorised access, fraudulent transactions, and multi-accounting;
• Legal and regulatory compliance — to fulfil obligations under PAGCOR licensing, the DPA 2012, and Anti-Money Laundering Act (AMLA) reporting requirements;
• Responsible gaming — to monitor play behaviour, enforce self-exclusion requests, and administer responsible gaming tools;
• Platform improvement — to analyse aggregated usage data for product development and user experience optimisation;
• Marketing communications — to send relevant promotional offers, subject to your consent preferences.

sege77 will not use your personal data for any purpose incompatible with those listed above without first obtaining your express consent or as otherwise required by law.

Under the DPA 2012 and its Implementing Rules, sege77 processes personal data on the following legal bases:

• Contractual necessity — processing required to perform the sege77 Terms & Conditions to which you are party, including account operation and payment processing;
• Legal obligation — processing required to comply with PAGCOR licensing conditions, AMLA reporting, NPC data protection requirements, and other applicable Philippine law;
• Legitimate interests — processing necessary for fraud detection, platform security, responsible gaming monitoring, and aggregate analytics, where such interests are not overridden by your rights;
• Consent — processing for marketing communications and certain optional data uses, where your explicit consent has been obtained. You may withdraw consent at any time by updating your communication preferences in your sege77 account settings.

sege77 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share personal data in the following limited circumstances:

• Gaming software providers — game studios and platform technology partners who require session data to deliver games and verify outcomes;
• Payment processors — GCash, Maya, and bank gateway providers who process transaction data strictly for payment facilitation;
• KYC verification services — identity verification partners who process document and biometric data to fulfil PAGCOR-mandated KYC requirements;
• PAGCOR and regulatory authorities — where disclosure is required by law, regulatory direction, or court order;
• Anti-Money Laundering Council (AMLC) — as required under RA 9160 (AMLA) and its amendments for reportable transactions;
• Professional advisors — legal, audit, and compliance professionals bound by confidentiality obligations;
• Business successors — in the event of a merger, acquisition, or business transfer, subject to equivalent data protection obligations being assumed by the successor entity.

All third parties to whom sege77 discloses personal data are contractually required to implement appropriate data protection safeguards and to use the data solely for the specified purpose.

sege77 uses cookies and similar tracking technologies to operate the Platform, maintain your session state, and analyse usage patterns. The categories of cookies used include:

• Essential cookies — strictly necessary for Platform functionality, including authentication and session management. These cannot be disabled without impacting core Platform operation;
• Functional cookies — used to remember your preferences such as language settings and display options;
• Analytics cookies — used to collect aggregated, anonymised data about how users navigate the Platform, helping us improve user experience;
• Security cookies — used to detect fraudulent activity and protect accounts from unauthorised access.

You may manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality or performance of specific Platform features. sege77 does not use third-party advertising or cross-site tracking cookies.

sege77 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. Specific retention periods include:

• Account and KYC records — retained for a minimum of five (5) years following account closure, as required under PAGCOR licensing conditions and AMLA regulations;
• Transaction records — retained for a minimum of five (5) years from the date of the transaction;
• Support communications — retained for three (3) years from the date of the interaction;
• Marketing data — retained until you withdraw consent or for a maximum of two (2) years of account inactivity, whichever is earlier;
• Technical and usage logs — retained for up to twelve (12) months, after which they are aggregated or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with NPC-approved data disposal procedures.

Security measures employed by sege77 include, but are not limited to:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and sege77 servers;
• Encryption of sensitive data at rest, including financial account details and KYC documents;
• Access controls and role-based permissions limiting internal data access to authorised personnel only;
• Multi-factor authentication for administrative and privileged system access;
• Intrusion detection, anomaly monitoring, and security incident response procedures;
• Regular security audits and vulnerability assessments conducted by independent security professionals.

Notwithstanding these measures, no data transmission over the internet or electronic storage system is guaranteed to be 100% secure. sege77 cannot warrant absolute security but is committed to promptly notifying affected individuals and the NPC in the event of a personal data breach in accordance with NPC Circular 16-03 requirements.

As a data subject under Republic Act No. 10173, you have the following rights in relation to your personal data held by sege77:

• Right to be Informed — to be notified about the collection and processing of your personal data, including the purposes and legal basis;
• Right of Access — to request a copy of the personal data sege77 holds about you and information about how it is processed;
• Right to Rectification — to request correction of inaccurate or incomplete personal data;
• Right to Erasure or Blocking — to request deletion or blocking of your personal data where processing is no longer necessary, unlawful, or where consent has been withdrawn, subject to applicable retention obligations;
• Right to Object — to object to the processing of your personal data for direct marketing or where processing is based on legitimate interests;
• Right to Data Portability — to receive your personal data in a structured, commonly used format where technically feasible;
• Right to Lodge a Complaint — to file a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 14. sege77 will respond to verified requests within fifteen (15) days as required under NPC guidelines.

The sege77 Platform does not contain links to external third-party websites. All navigation links on sege77 direct exclusively to internal sege77 pages. Where sege77 integrates third-party services — such as payment gateways and game providers — those services operate under their own privacy policies and data handling practices. sege77 is not responsible for the privacy practices of such integrated third-party services beyond the contractual obligations sege77 imposes upon them as described in Section 5.

sege77 is strictly intended for individuals aged 21 years or older in accordance with PAGCOR regulations governing online gaming in the Philippines. sege77 does not knowingly collect personal data from individuals below this age threshold.

Age verification is conducted during the registration process. If sege77 discovers or has reasonable grounds to believe that personal data belonging to an individual under 21 years of age has been collected, sege77 will immediately suspend the associated account, delete the collected data without retention, and report the incident to PAGCOR as required.

If you are a parent or guardian and believe that your child has accessed or attempted to use the sege77 Platform, please contact our Data Protection Officer immediately.

sege77's primary data storage infrastructure is located within or connected to the Philippines. Certain third-party service providers — including game software studios and technology infrastructure vendors — may be located outside the Philippines and may process personal data in their respective jurisdictions.

Where personal data is transferred outside the Philippines, sege77 ensures that appropriate safeguards are in place in compliance with NPC guidelines on cross-border data flows. These safeguards may include data transfer agreements incorporating the NPC's standard contractual clauses, or reliance on the recipient jurisdiction's adequate data protection laws as assessed by the NPC.

sege77 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, NPC regulations, PAGCOR requirements, or our data processing practices. Material changes will be communicated to registered players via the Platform's notification system and/or by email to the registered address at least seven (7) days prior to the effective date of the amended Policy.

The date of the most recent revision is displayed at the top of this page. Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgment of the revised Policy. You are encouraged to review this Policy periodically.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the sege77 Data Protection Officer (DPO):

• Email: [email protected]
• Subject Line: Data Privacy Request – [Your Registered Email or Username]
• Live Chat: Available 24/7 within your sege77 account dashboard
• Response Time: Within 15 business days for formal data subject access requests

If you are not satisfied with sege77's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the supervisory authority for data protection matters in the Republic of the Philippines.